In which cases can I make a return?

You have a right of withdrawal on all products purchased from O-Judaisme.

O-Judaisme wishes to guarantee you maximum satisfaction for your product. As soon as you are not satisfied with the product ordered, you can exercise your right of withdrawal within 14 days.

Please note that this condition does not include damage to the package during shipment. If your package ever arrives damaged or appears to have been opened, please address your complaint to our carrier La Poste by registered mail, and send us a copy of it.

How do I make a return?

When you return a product, you have the choice between making an exchange or requesting a full refund. To do this, you will need to send us a letter attached to your package indicating your wishes concerning it.

Here is the return address:
40 Rue Jean Monnet - Building 1
68200 Mulhouse

When can I request a refund?

From the moment you receive your package, you have 14 working days to return the product in its original packaging and in perfect condition. attaches to each order a detailed invoice that must be attached to your complaint so that we can identify your order and send you either a full refund of your purchase without penalty, or an exchange.